This lip balm feels really nice! I love the way my lips feel after using. It has a very nice flavor also!
I love the color of these socks but the message is what drives me to find a top that goes with them. I feel like rolling up my pants legs and telling people that I'm supporting mental health every step of the way. I love these socks, so comfy!
I was shopping with my friend and was told by the woman in the store that everything was half off in the back of the store. I remember asking “Wow! These jeans are half off?!?” And she mentioned numerous times yes, everything in the back was half off. I wasn’t looking for jeans but couldn’t pass up a bargain so I purchased three pair. When I got home I saw the receipt and I had paid full price for two pairs and the third pair was only 30% off. I tried calling and emailed but no answer. So I drove all the way back to be told so sorry…we can only give you store credit. They wouldn’t even let me us the bathroom after my long drive to OC saying it wasn’t for the public??? So very disappointed how they would not let me return these full price jeans. I finally got an email that just said so sorry for the miscommunication but we can only give you a store credit. Was very dissatisfied for sure.
Hi Deb,
Your email came through to me at 12:30pm on a Sunday and I answered it on Tues morning at 9:30am. This is how I responded,
'Good morning!
My apologies for the misunderstanding. I will be more clear when I am talking about sales. It was just the Hope Continues line that was half off, but I issued a gift card for $69.49 for my lack of clarity. I just sent it over in an email. It can be used both in store and online. Thank you for your understanding and I look forward to seeing you soon!'
I apologized for the miscommunication and did what I could to make it right. As a small business, just coming out of a pandemic, I am not able to provide refunds.
We also do not have public restrooms, and my employee provided you a solution on where a public restroom is.
I am sorry you did not have a good experience in my store. I work hard to provide a positive experience for all people that come in and I apologize for my part in your disappointment. Take care.
Kind regards,
Juliana Allen, Owner
What a comfortable, easy to wear sweatshirt! Perfect for cold night or a breezy day.
I already had this in black and love it so I decided to get it in red, too! This is the coziest piece of clothing I own and it looks good with just about everything.