FREQUENTLY ASKED QUESTIONS
1. Where are you located?
We are located at 509 Main St in Oregon City, OR 97045. We are in a cute little downtown area and parking is not at all bad! Parking is $1 for an hour M-F and free on the weekends. Open Monday-Thursday 11am-4pm and Fri-Sun 10am-6pm
Shop on your schedule:
Hours above not work for you? No worries! We are offering shopping appointments outside of our normal business hours upon request. Give us a call and we’ll get you scheduled! 503-770-0300 or send us an email support@maryrosenwboutique.com
2. How do your clothes fit size wise?
Each piece has been carefully selected by our team at Mary Rose and fit and quality are our top priorities. We describe fit under each item of clothes in the product section.
3. What are your sustainability practices?
We believe the actions of one impact us all. We believe fashion should be SLOW, thoughtful, and take into consideration the ethical treatment of humans, the environment, and animals.
We have one world, one shared humanity. We believe in taking accountability for our actions and committing to learning and doing better.
FAQ Continued
What are your shipping/return policies?
We offer shipping anywhere in the US and ship all items within 1-3 business days. Shipping is free over $75 and a flat rate of $5.99 for anything under. We also offer free local pickup.
We have a 30 day return policy.
Items may be exchanged or you may opt for store credit for a future purchase. Items must be in new condition with tags attached. Please email support@maryrosenwboutique.com for online exchanges so we know to watch for it!
There are no exchanges on Sale/Clearance items. Reduced price items are final sale.
Effective September 2021, all orders not locally picked up after 30 days post fulfillment are subject to a 30% restocking fee and the remaining balance will be applied as a store credit and the item will be returned back to stock. By continuing, you agree to these terms and condition.
I still have questions. Who do I contact?
Please email support@maryrosenwboutique.com for all inquiries. We will respond within 24 hours. You may also call our boutique during business hours: 503-770-0300
Do you really donate a portion of all your sales to your non-profit, The Mary Rose Foundation?
Absolutely! Being able to give back is one of my favorite parts about running this boutique! The Mary Rose Foundation is a non-profit I started to help fund treatment for those suffering with the financial burden of eating disorder treatment. You can learn all about our foundation at
www.maryrosefoundation.org
Why Shop with us?
LEARN WHAT SETS MARY ROSE APART. WE ARE SO MUCH MORE THAN A CLOTHING BOUTIQUE
People in all bodies deserve to love and celebrate the body they are in.
Inclusion is a core value at Mary Rose. We believe style does not have a size, gender, color, or ability. Humans in all bodies deserve to wear clothing they can feel confident and beautiful in.
LEARN MORE
Mary Rose Foundation: Your purchase helps shape the world we live in
With every $ you spend, a portion goes to fight eating disorders by increasing awareness through education and funding treatment for those in need.
We are advocating to end the stigma associated with mental illness. A portion of all sales is donated to the Mary Rose Foundation.
MARY ROSE FOUNDATION
Sustainability, inclusion, and social justice
We are everyday activists. A small team of female identifying humans ready to learn, ready to listen, and ready to do better. We believe words without actions mean nothing, so we strive to be representative in the brands we choose to carry. We stand with our BIPOC community, persons with disabilities. the LGBTQ+ community, and persons in all clothing sizes. We see you. We love you. And you are safe at Mary Rose.
LEARN MORETESTIMONIALS
LET OUR CUSTOMERS DO THE TALK FOR US
JEN T.
"I ordered on a Sunday, it arrived today, only 3 days! I've experienced their customer service, they are amazing!! I love that they have a wide variety of sizes and make every woman feel included, and they use real people to model their clothes. I HIGHLY recommend Mary Rose to all my friends and family. LOVE LOVE LOVE them!"
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